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Troubleshooting AirFly connectivity issues 🛜
Most commonly, this is a matter of charging and/or properly syncing the wireless headphones or AirPods. These issues are generally very easy to fix. To troubleshoot:. 1. Reset your wireless headphones or AirPods. 2. Turn off Bluetooth on any nearby d
Resetting AirFly 🔁
Reset the AirFly Pro: Turn the AirFly on and hold down the button on the side for 4 seconds. Make sure the AirFly Pro is not connected to power, and make sure it’s in TX mode. You’ll know it’s been successfully reset when the AirFly Pro begins blink
AirFly Latency 🐢
If this is the case, try these steps to troubleshoot:. Lower the Output Volume: Reduce the volume on the source device to decrease the signal strength being sent through the 3.5mm jack. This can help mitigate latency issues. Check Source Device Setti
Is the AirFly compatible with non-Apple Bluetooth earbuds? 🍊
Yes, the AirFly is compatible with all Bluetooth headphones, not just Apple AirPods. However:. All models work with a range of Bluetooth devices, providing a versatile connection solution. Still have questions? Don't worry - real people in a real off
Pairing Second Headset 🎧
If you are having issues with pairing a second set of headsets with AirFly, it could be that the memory for Bluetooth devices may be full on one set of headphones. Headphones don’t have a lot of memory - typically just enough to remember 2-8 Bluetoot
Can I use AirFly for calls, chatting, and microphones? 📞
No, AirFly devices cannot be used for two-way communication. AirFly allows you to wirelessly transmit audio from any device with a 3.5mm headphone jack to your Bluetooth headphones or AirPods. However, it does not support audio input, meaning it cann
Controlling Volume with AirFly 🔊
AirFly SE and Pro 2:. Press the Volume Buttons up or down. To mute AirFly SE and Pro, double-click the Volume Down button. The light will blink amber continuously to let you know the Volume is muted. Double-click Volume Down again to unmute and retur
AirFly with Hearing Aids 👂
Since AirFly wasn't designed for use specifically with hearing aids, we have not tested it ourselves. However, AirFly is a transmitter that provides a Bluetooth signal for a non-Bluetooth source. As long as the source (i.e., a television, treadmill,
What Audio Codecs/Formats are supported? 👩💻
AptX Low Latency (AptX-LL), aptX and SBC are supported. Still have questions? Don't worry - real people in a real office in Charleston, SC are here to help! Send us a message and we'll get back to you ASAP. 😎
What do the various lights on the AirFly mean? 💡
Flashes white twice – AirFly has been powered on. Flashing white and amber – AirFly is in pairing mode and waiting for the headphones to pair up with it. Flashing white twice every 5 seconds - The AirFly is in Unconnected stand-by mode. This means Ai
What is the maximum range of the AirFly? 📡
AirFly uses Bluetooth 5.0 or higher, so the range is up to 10 meters (33 feet). Please note, however, that the range depends on a number of outside factors, including the sensitivity of the receiver or physical obstacles in the transmission path. Tri
Will I need an adapter if the airplane has two-prong (or three-prong) audio jacks? 🛩️
If the airplane you're on has two-prong audio jacks, we recommend the Twelve South Deluxe International Airline Headphone Adapter for use with your AirFly. This adapter has two prongs that plug into the airplane’s in-flight entertainment system, and
AirFly Pro vs. AirFly SE Comparison 💁🏼♀️
Learn the key differences between AirFly Pro and AirFly SE by Twelve South.
Pairing AirFly with Samsung earbuds 🎧
Tips & Tricks