AirFly

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Pairing AirFly with Samsung earbuds

Tips & Tricks

AirFly Not Transmitting Audio

Tried this and it isn't working? Don't worry - real people in a real office in Charleston, SC are here to help! Send us a message and we'll get back to you ASAP. 😎

Resetting AirFly

Reset AirFly SE. Turn the AirFly on and press and hold the reset button on the side for 5-10 seconds. You’ll know it’s been successfully reset when the AirFly begins blinking white and amber (pairing mode). Reset the AirFly Duo. Turn the AirFly on a

Audio in one side only

Most commonly, this is a matter of charging and/or properly syncing the headphones or AirPods. To troubleshoot:. 1. Reset your headphones or AirPods. 2. Turn off Bluetooth on any nearby devices, including your cell phone. This is important because Ai

Can I use AirFly for calls, chatting, and microphones?

No, AirFly devices cannot be used for two-way communication. AirFly allows you to wirelessly transmit audio from any device with a 3.5mm headphone jack to your Bluetooth headphones or AirPods. However, it does not support audio input, meaning it cann

AirFly with Hearing Aids

Since AirFly wasn't designed for use specifically with hearing aids, we have not tested it ourselves. However, AirFly is a transmitter that provides a Bluetooth signal for a non-Bluetooth source. As long as the source (i.e., a television, treadmill,

AirFly Latency

If this is the case, try these steps to troubleshoot:. Lower the Output Volume: Reduce the volume on the source device to decrease the signal strength being sent through the 3.5mm jack. This can help mitigate latency issues. Check Source Device Setti

Controlling Volume with AirFly

AirFly SE:. Press the Volume Buttons up or down. To mute AirFly SE, double-click the Volume Down button. The light will blink amber continuously to let you know the Volume is muted. Double-click Volume Down again to unmute AirFly SE and return it to

What Audio Codecs/Formats are supported?

AptX Low Latency (AptX-LL), aptX and SBC are supported. Still have questions? Don't worry - real people in a real office in Charleston, SC are here to help! Send us a message and we'll get back to you ASAP. 😎

What do the various lights on the AirFly mean?

Flashes white twice – AirFly has been powered on. Flashing white and amber – AirFly is in pairing mode and waiting for the headphones to pair up with it. Flashing white twice every 5 seconds - The AirFly is in Unconnected stand-by mode. This means Ai

What is the maximum range of the AirFly?

AirFly uses Bluetooth 5.0 or higher, so the range is up to 10 meters (33 feet). Please note, however, that the range depends on a number of outside factors, including the sensitivity of the receiver or physical obstacles in the transmission path. Tri

Will I need an adapter if the airplane has two-prong (or three-prong) audio jacks?

If the airplane you're on has two-prong audio jacks, we recommend the Twelve South Deluxe International Airline Headphone Adapter for use with your AirFly. This adapter has two prongs that plug into the airplane’s in-flight entertainment system, and

My AirFly is paired but it’s not transmitting audio. How do I fix this?

When the AirFly doesn't appear to transmit audio, it is often because the headphones are already connected to another device. To resolve this:. 1. Turn off Bluetooth for all nearby devices to which the headphones have ever been paired - including you

How do I troubleshoot and pair my AirFly product with my AirPods or other Bluetooth headphones?

Is the AirFly compatible with non-Apple Bluetooth earbuds and can it control volume?

Yes, the AirFly is compatible with all Bluetooth headphones, not just Apple AirPods. However:. All models work with a range of Bluetooth devices, providing a versatile connection solution. Still have questions? Don't worry - real people in a real off