1. Why does my PowerPic have a blue blinking light when I’m charging my iPhone?. According to our Owner's Manual, this may indicate that the charging pad is detecting a foreign object - https://cdn.shopify.com/s/files/1/0094/1621/2537/files/Twelve_So

<p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">1. Why does my PowerPic have a blue blinking light when I&#x2019;m charging my iPhone?<p id="isPasted" style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">According to our Owner&apos;s Manual, this may indicate that the charging pad is detecting a foreign object - <a href="https://cdn.shopify.com/s/files/1/0094/1621/2537/files/Twelve_South_PowerPic_mod_Manual.pdf?v=1634731675">https://cdn.shopify.com/s/files/1/0094/1621/2537/files/Twelve_South_PowerPic_mod_Manual.pdf?v=1634731675</a><p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">2.&#xA0;How long does a charge last?<p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">PowerPic charges wireless charging-enabled phones at up to 10 watts. The individual speed of charge, charging time, and battery life depend on your individual device. Please reference the owner&apos;s manual for your phone for the most accurate information.<p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">3. Almost all your images show it not being connected with a cord &#x2014; does this mean it works like a power bank (and have to charge the PowerPic base periodically)?<p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span id="isPasted" style="color: rgb(82, 82, 82); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">PowerPic needs to be plugged into an outlet in order to charge your phone. It does not store power like an external power bank.<p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">4.&#xA0;<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">It&apos;s not been recognized when trying to charge off a laptop is there a piece of software to solve this?<p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span id="isPasted" style="color: rgb(82, 82, 82); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">PowerPic mod requires a 20W minimum charger. Laptops typically don&apos;t support that much power.<p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">5. Can I use my PowerPic in landscape mode?<p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Yes, you can! <p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-family: FreightSansProBook-Regular; font-weight: 400; letter-spacing: normal; line-height: 1.4; margin: 0px 0px 0.75em; font-size: 16px; color: rgb(82, 82, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

PowerPic FAQs

Can't find an answer? Send us an email and we'll be happy to assist you!

Track Order

Warranty Replacement

Back To Shop

Twelve South

PowerPic

Product Information

When will my order ship?

Does Twelve South ship orders on the weekends and holidays?

What are the Shipping Holidays at Twelve South?

When will I receive my tracking number?

How can I track my order?

When will my order be delivered to an address outside of the U.S.?

Is expedited shipping available?

What should I do if package tracking says it was delivered but was not?

Which carrier is used for Free Economy Shipping?

What if my 2nd Day or Next Day Air shipment arrives late?

May I change the delivery address for my package?

Will my order be reshipped if the carrier returned it to Twelve South?

Are the import fees (VATs, duties, and brokerage fees) included in the shipping fee?

How do I pay the VATs and duties on my purchase?

Shipping & Tracking

Pairing AirFly with Samsung earbuds

AirFly Not Transmitting Audio

Resetting AirFly

Audio in one side only

Can I use AirFly for calls, chatting, and microphones?

AirFly with Hearing Aids

AirFly Latency

Controlling Volume with AirFly

What Audio Codecs/Formats are supported?

What do the various lights on the AirFly mean?

What is the maximum range of the AirFly?

Will I need an adapter if the airplane has two-prong (or three-prong) audio jacks?

My AirFly is paired but it’s not transmitting audio.  How do I fix this?

How do I troubleshoot and pair my AirFly product with my AirPods or other Bluetooth headphones?

Is the AirFly compatible with non-Apple Bluetooth earbuds and can it control volume?

Pairing AirFly Pro with AirPods or Headphones in Transmit (TX) Mode

Pairing AirFly Pro in Receive (RX) Mode

AirFly Pro Bose Quickstart Guide

AirFly Pro and Pro Deluxe

Pairing AirFly SE with AirPods & Headpones

AirFly SE Bose Quickstart Guide

AirFly SE

Pairing AirFly Duo with second set of headsets/earbuds

AirFly Duo

AirFly

Owner's Manual

Is BackPack compatible with all Studio Displays?

BackPack for iMac & Studio Display

Are BookArc inserts available separately from the stand?

Can I use a PC in BookArc?

Is there a front & back to BookArc? If so, how do I install the insert in the stand?

Can I use BookArc if I have a case on my MacBook?

BookArc

Is there a keyboard that fits in the pocket in the front cover?

Does Twelve South have recommendations for cleaning or conditioning the leather of my BookBook?

Can I carry my Apple Pencil in BookBook Case for iPad?

Why does the leather of my new BookBook look and feel different than my previous BookBook?

BookBook Case for iPad Device Compatibility

BookBook Case for iPad

What kind of leather is used?

Can I store my iPhone in the mesh pocket?

Will my PlugBug World fit?

Can I fit my iPad inside?

Will my MacBook power adapter fit?

BookBook CaddySack

BookBook for iPad 9/Air 3 Device Compatibility

BookBook for iPad 9/Air 3

BookBook

Is ButterFly product MFi Certified?

Is Butterfly compatible with StandBy mode in iOS17?

Can ButterFly charge AirPods?

Can I use my own USB-C charger with ButterFly?

What is the difference between ButterFly and ButterFly SE

ButterFly

Is Forté compatible with my phone?

Assembling Forté

Forté for iPhone

Is this product MFi Certified?

Can I charge my devices with a case or cover on?

How much power does HiRise 3 Deluxe need to charge my devices?

Where can I buy HiRise 3 Deluxe outside of the USA?

Is HiRise 3 Deluxe compatible with StandBy mode in iOS17?

Will there be any indication when it is charging and not?

Will this be compatible with iPhone 15 Pro or have issues because of the camera frame?