Why did PowerCapsule stop charging suddenly?Updated 2 days ago

PowerCapsule includes built in safety protections. Charging may stop due to: 

• Foreign object detection 

• Short circuit protection 

• Excessive heat 

If all LEDs blink rapidly and shut off, disconnect the device, turn PowerCapsule off, wait 5 seconds, then resume charging. 

If you're still experiencing an issue, feel free to email our Customer Success team at [email protected]. We're here to help!