PowerBug

Find all the details about Twelve South's PowerBug in our Help Center. Learn about PowerBug features, compatibility, pairing instructions, and troubleshooting tips.

What is PowerBug?

PowerBug is a compact, all-in-one 35W magnetic wireless charger that turns any wall outlet into a Qi2 charging station. It also includes a USB-C port for charging a second device simultaneously. Ideal for home, office, or travel.

What’s included in the box?

PowerBug 35W Magnetic Wireless Charger. Quick Start Guide. User Manual. Note: USB-C charging cables are not included.

Which devices are compatible with PowerBug?

PowerBug supports:. MagSafe iPhones (iPhone 12 and newer). Qi2-enabled smartphones. USB-C devices such as phones, tablets, and earbuds. Check your device’s power requirements to confirm compatibility with PowerBug’s 35W output.

How do I use PowerBug?

Flip out the stowable prongs and plug PowerBug into a standard wall outlet. Place your Qi2 or MagSafe-compatible phone on the magnetic charging pad to begin charging. To charge a second device, plug it into the USB-C port on the bottom of PowerBug.

Can PowerBug charge two devices at once?

Yes. PowerBug supports simultaneous charging:. 15W wireless via Qi2. Up to 20W via USB-CTotal output remains 35W when both ports are in use.

Does PowerBug support Qi2 fast charging?

Yes. PowerBug is designed to deliver up to 15W of Qi2 wireless fast charging, which is the maximum allowed by the Qi2 standard for compatible phones, including MagSafe iPhones. When using the USB-C port, PowerBug can deliver up to 35W total output, a

Does PowerBug support StandBy Mode on iPhone?

Yes. PowerBug's flat magnetic surface and built-in prongs are designed to hold iPhone in the perfect orientation for StandBy Mode when placed horizontally.

My phone isn’t charging wirelessly. What should I check?

Thanks so much for giving PowerBug a try! Follow these steps to solve the most common hiccups:. 📱 Remove the case (just for testing!). Some phone cases can block wireless charging—especially thicker ones, those with metal, or if they aren’t MagSafe-

Why is my device charging slowly?

If your device isn't charging as fast as expected with PowerBug:. Your device may not support 35W charging. Try a certified, high-quality USB-C cable. If charging two devices at once, output is split between wireless (15W) and USB-C (20W).

Is PowerBug safe to use with all devices?

Yes, when used as directed. PowerBug is UL and CSA certified, conforms to all FCC standards, and includes safety protections for temperature, current, and overvoltage. Do not use with extension cords or in wet environments.

Can I use PowerBug internationally?

PowerBug is rated for 100–240V AC but is designed specifically for U.S. wall outlets. International use is not recommended without proper voltage-compatible adapters (not included).Separately, look out for PowerBug EU and UK in the fall of 2025!

What warranty does PowerBug include?

PowerBug is backed by a 1-year limited warranty. For support or to initiate a warranty claim, contact our Customer Success Team!