May I change the delivery address for my package?Updated 17 days ago

Please email immediately if you place the order under the wrong address. We will try very hard to update the address with our fulfillment center before the order is processed. If the order is processed before our team can change the address, then Twelve South will not be able to correct or change the delivery address for an order. Contact the carrier to update the address or request the package be returned to sender. 

For orders shipping outside of the U.S., please track your package on www.fedex.com or www.dhl.com and after the first unsuccessful delivery attempt, contact the carrier in your country to provide them with the correct address.