How can I track my order?Updated 3 months ago
Orders shipped via the Free Economy option are shipped either via FedEx or FedEx Smart Post/USPS. You can track your shipment either by clicking the tracking number in the email we send, or alternately, you can enter your tracking number on www.fedex.com or, for DHL international shipments, www.dhl.com.
Please note: tracking numbers are not active until the package has been picked up from our warehouse and scanned into the carrier’s system. This means that packages generally cannot be tracked for 12 to 24 hours after being shipped. If you attempt to track your shipment after this time and find you are unable to do so, please our customer support team and we’ll be happy to assist you.