You may exchange your item for a different color or size if the price is the same. An exchange for a different product or a product of a different price is not possible, however, we would be happy to offer an eGift Card to use toward a future purchase on twelvesouth.com.
- Please request a Return Authorization by clicking here.
- For an exchange or eGift Card, the return shipping fee is waived.
An item purchased from twelvesouth.com will need to be returned for a refund within the 30-day return window. Please email us at email@example.com with any questions.
If the item was purchased anywhere other than twelvesouth.com, please contact the retailer from whom it was purchased for assistance.