How long will it take for a refund to be issued?

Last Updated: Jan 23, 2019 04:40PM EST

Refunds are typically issued 2 to 5 days after returns are received at our warehouse, however it may take up to 10 days during times when volume is unusually high.

Please note that all refunds are issued through the original credit card on which the purchase was charged. Once we issue the refund, the funds are transferred from our account to your credit card issuer (bank).  It is then up to them to post the refund to your account, and it is not uncommon for banks to take up to 10 business days to post refunds to the credit card. If your refund is not reflected on your account within 10 business days of the day we issued it, please call the telephone number on the back of your credit card and ask them about the delay in posting your refund.

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