Returns, Exchanges, and Warranty Claims
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What is your Return Policy?
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How do I request a Return Authorization for a Refund?
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How do I exchange a product for something different?
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How do I request a Warranty Replacement?
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Does Twelve South pay for Return shipping?
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When will I get a refund or replacement?
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Can I refuse my order at the time of delivery for a full refund?
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Will my original shipping be refunded if I return an item?
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What is your Warranty Replacement procedure for purchases from Twelve South.com?
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What is your Warranty Replacement procedure with authorize resellers?