Does Twelve South pay for Return shipping?

Last Updated: Feb 28, 2019 01:46PM EST

No.  Although Twelve South is happy to offer free shipping to addresses within the US, we don't pay for return shipping.  We provide you with a prepaid return label, the cost of which will be deducted from any refund due.

*PLEASE NOTE that if the item is shipped back without using the label we provide, we cannot guarantee proper processing of the return, or your refund / replacement, nor will we be able to assist with a missing package.

 

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