Can I update or change the payment information for a pre-order?

Last Updated: Dec 21, 2017 11:00AM EST

We are not able to change the payment information once the pre-order is submitted. If your credit card is canceled, or your bank sends you a new credit card to replace the one used to place the order, or you want to switch the payment to a different credit card, please go to your User Account and cancel your order, then submit a new order. We apologize for the inconvenience.

PLEASE NOTE:  If you have moved and/or the billing address for your credit card has changed since the order was submitted, it is likely that the credit card will be declined when we prepare to ship the order. If this happens, your pre-order will automatically be canceled and you will need to place a new order.

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