May I change or correct the shipping address for a pre-order?

Last Updated: Dec 21, 2017 11:00AM EST

If you need to change your shipping address or you see an error in or omission from the address on your order, please contact us as soon as possible and provide us with your order number and new/correct/complete address and we'll do our best to assist you.  However, once our warehouse begins processing your order (i.e. they are preparing to ship it), neither an address change nor correction will be possible, nor will it be possible to cancel the pre-order. 

PLEASE NOTE:
If you have moved and/or the billing address for your credit card has changed 
since the order was submitted, it is likely that the credit card will be declined when we prepare to ship the order. If this happens, your pre-order will automatically be canceled and you will need to place a new order.

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