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Will HiRise 2 & HiRise 2 Deluxe work with my case?

Last Updated: Sep 20, 2017 12:07AM EDT
HiRise and HiRise 2 Deluxe work with most cases available on the market except the ultra-thick, ultra-protective cases, such as the Otterbox Defender.  To determine if you case is compatible:
 
  • Step 1: While connected, use your thumb to mark the visible portion of the lightning cable
  • Step 2: Measure from your mark to the top of the white overmold of your cable
  • Step 3: If it measures 6mm or less, your case is compatible!

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    Product Support FAQ.
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    General Support FAQ.

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