Which carrier is used for Free Economy S...

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Which carrier is used for Free Economy Shipping?

Last Updated: Dec 21, 2017 10:54AM EST

Twelve South uses either FedEx or USPS for Free Ground Shipping. The selection of the carrier is at the discretion of Twelve South and is determined by the weight of the package, delivery address, and daily carrier rates.

When will my order ship?
When can I expect delivery of my order?
When will I receive my tracking number?
What are the Shipping Holidays at Twelve South?
INTERNATIONAL CUSTOMERS, PLEASE NOTE:
Are the import fees (VATs, duties, and brokerage fees) included in the shipping fee?
Can I have my international order shipped as a gift, sample, or with a lower declared value?
Is the cost of shipping included on the import documents for packages being delivered outside the US...
Can I have an order delivered on the weekend?
Can I have my order shipped to a PO Box?
Can I have my order mailed through the US Post Office?
Is expedited shipping available?
May I change the address for my order?
How do I determine my shipping costs?
What do I do if my tracking number doesn't work?
How can I track my order?
Can I have my order delivered to an APO, FPO, or DPO address?
Does Twelve South require a signature for the delivery of packages?
May I have my order shipped to a hotel?

Monday - Friday
10am - 6pm EST

Send general questions or inquiries to info@twelvesouth.com.

Send questions about orders or products to support@twelvesouth.com.

or call us toll-free at 1-800-858-1276

Unavailable on the following holidays:
New Year's Day (January 1st)
Memorial Day
Independence Day (July 4th)
Labor Day
Thanksgiving Day
Friday After Thanksgiving
Christmas Eve (December 24th)
Christmas Day (December 25th)
New Year's Eve (December 31st)

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