Can I just enclose a note with my return communicating a change about my replacement?

Last Updated: Dec 21, 2017 11:05AM EST

No.  Our warehouse takes its orders directly from Customer Support, so correspondence included with the return runs the risk of being overlooked.  To provide us with an alternate shipping address or other changes regarding your replacement, please email us at prior to returning the item and provide us with your name, the desired change, and your Return Authorization number.

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