Can I just enclose a note with my return communicating a change about my replacement?

Last Updated: Sep 20, 2017 12:08AM EDT

No.  Our warehouse takes its orders directly from Customer Support, so correspondence included with the return runs the risk of being overlooked.  To provide us with an alternate shipping address or other changes regarding your replacement, please email us at prior to returning the item and provide us with your name, the desired change, and your Return Authorization number.

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