Will my order be reshipped if the carrier returned it to Twelve South?

Last Updated: Dec 21, 2017 10:55AM EST

Orders returned by the carrier as undeliverable will be canceled and a refund in the amount of the product will be issued to the credit card used to make the purchase.  

Please feel free to re-submit your order at your convenience using a different delivery address for subsequent orders.  This address should, preferably, be one where someone will be available to sign for the package during regular business hours.

Please note:  Shipping fees paid at the time of purchase will not be refunded on orders returned as undeliverable.

 

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