Support Center

How do I determine my shipping costs?

Last Updated: Sep 20, 2017 12:08AM EDT
You can determine your shipping costs by going to twelvesouth.com and beginning the ordering process.  Once you enter the shipping address, you'll be given the shipping options along with the prices for each.  You may then decide whether you'd like to proceed with the order prior to entering you credit card information.
 
International customers, please note:  In addition to the shipping costs, you'll also be responsible for paying the customary import fees - including duties, brokerage fees, and VATs - on your shipment when it enters your country.  These import fees will be collected by the carrier (DHL or FedEx) at the time of delivery.

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  • How can we help?

    For product specific questions
    Product Support FAQ.
    For questions about everything else
    General Support FAQ.

    Contact Live Support

    Monday - Friday
    10am - 6pm EST

    Send general questions or inquiries to
    info@twelvesouth.com.

    Send questions about orders or products to
    support@twelvesouth.com.

    or call us toll-free at 1-800-858-1276

    Unavailable on the following holidays:
    New Year's Day (January 1st)
    Memorial Day
    Independence Day (July 4th)
    Labor Day
    Thanksgiving Day
    Friday After Thanksgiving
    Christmas Eve (December 24th)
    Christmas Day (December 25th)
    New Year's Eve (December 31st)

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