Contact Us

• Email Us

• How can we help?

  First, we suggest you view our extensive list of Support FAQs. Search General Support questions here. View Product Specific questions here.

  If that doesn’t answer your question or resolve your issue, drop us a note or give our support team a call.

  Contact Support

  Email general questions or inquiries to info@twelvesouth.com.
  Email questions about order or products to: support@twelvesouth.com.

  You can also call us directly at 1-800-858-1276 
(10am – 6pm EST, Monday – Friday, excluding the US Holidays listed below).

  Live Support hours

  We're available from 10am - 6pm EST, Monday - Friday, except on:
  New Year's Day (January 1st)
  Memorial Day
  Independence Day (July 4th)
  Labor Day
  Thanksgiving Day
  Friday After Thanksgiving
  Christmas Eve (December 24th)
  Christmas Day (December 25th)
  New Year's Eve (December 31st)