We are not able to offer USPS shipping at this time.
Please note that even though FedEx SmartPost shipments are ultimately delivered by the post office, we are not able to initially offer USPS shipping. If FedEx does not deliver to your address but you have a PO Box, please enter your street address in the first address line when checking out, and your PO Box number in the second address line.
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How can we help?
First, we suggest you view our extensive list of Support FAQs. Search General Support questions here. View Product Specific questions here.
If that doesn’t answer your question or resolve your issue, drop us a note or give our support team a call.
Contact Support
Email general questions or inquiries to info@twelvesouth.com.
Email questions about order or products to: support@twelvesouth.com.You can also call us directly at 1-800-858-1276 (10am – 6pm EST, Monday – Friday, excluding the US Holidays listed below).
Live Support hours
We're available from 10am - 6pm EST, Monday - Friday, except on:
New Year's Day (January 1st)
Memorial Day
Independence Day (July 4th)
Labor Day
Thanksgiving Day
Friday After Thanksgiving
Christmas Eve (December 24th)
Christmas Day (December 25th)
New Year's Eve (December 31st)
