Support Center

Is expedited shipping available?

Last Updated: Sep 20, 2017 12:08AM EDT
In addition to the free economy shipping option (usually FedEx Smart Post or, occasionally, FedEx Ground), most orders being delivered in the US are offered 2-day and next-day shipping options upon checkout for an extra charge. 

PLEASE NOTE:  no matter which shipping method is selected:
-
    No expedited orders can be delivered on Saturday or Sunday.
-    Orders submitted on the weekends, US holidays, and after 2PM Eastern Time on business days will not ship until the next business day.
-    US holidays, Saturdays, and Sundays are not counted when calculating shipping or delivery days.

Contact Us

  • How can we help?

    For product specific questions
    Product Support FAQ.
    For questions about everything else
    General Support FAQ.

    Contact Live Support

    Monday - Friday
    10am - 6pm EST

    Send general questions or inquiries to
    info@twelvesouth.com.

    Send questions about orders or products to
    support@twelvesouth.com.

    or call us toll-free at 1-800-858-1276

    Unavailable on the following holidays:
    New Year's Day (January 1st)
    Memorial Day
    Independence Day (July 4th)
    Labor Day
    Thanksgiving Day
    Friday After Thanksgiving
    Christmas Eve (December 24th)
    Christmas Day (December 25th)
    New Year's Eve (December 31st)

8ae1e1a4ad0c6d8ebfc478cc7804ef81@twelvesouth.desk-mail.com
http://assets2.desk.com/
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete