Support Center

Will PlugBug World work in the country where I'm planning to travel?

Last Updated: Sep 20, 2017 12:07AM EDT
PlugBug World includes international slide-on plugs designed to work in major countries, such as the UK, Hong Kong, Singapore, Australia, New Zealand, Continental Europe, North America and Japan.

PLEASE NOTE: Many countries use more than one outlet type, so individual hotels, restaurants, or residences may use a plug that is not included.  The most common example of this is the two outlet types that require a plug with two round prongs, but on one type, the prongs are 4mm thick and 5.5mm apart, and on the other (older) type, the prongs are 5mm thick and 8mm apart.  The Continental Europe plug included with
PlugBug World has 4mm prongs.
 
Please note that the Continental Europe plug included with the PlugBug World is the same as comes with most new MacBooks sold in most European countries at this time, so if you contact the hotel or residence where you'll be staying and ask them if the current Continental Europe plug works there, they should be able to give you a more definitive answer about the outlets in that specific location.
 

Contact Us

  • How can we help?

    For product specific questions
    Product Support FAQ.
    For questions about everything else
    General Support FAQ.

    Contact Live Support

    Monday - Friday
    10am - 6pm EST

    Send general questions or inquiries to
    info@twelvesouth.com.

    Send questions about orders or products to
    support@twelvesouth.com.

    or call us toll-free at 1-800-858-1276

    Unavailable on the following holidays:
    New Year's Day (January 1st)
    Memorial Day
    Independence Day (July 4th)
    Labor Day
    Thanksgiving Day
    Friday After Thanksgiving
    Christmas Eve (December 24th)
    Christmas Day (December 25th)
    New Year's Eve (December 31st)

8ae1e1a4ad0c6d8ebfc478cc7804ef81@twelvesouth.desk-mail.com
http://assets0.desk.com/
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete