Is a replacement part available for my Twelve South product?

Last Updated: Jul 03, 2017 03:47PM EDT
Many replacement parts are available on our website using this link: https://www.twelvesouth.com/store/explore/replacement-parts

If you can't find the replacement part you need on our website, they may still be available by contacting us at support@twelvesouth.com.  We'd be happy to send them to you if or when available.  Please Contact Us and provide us with your request, a description of the part you need (a picture is helpful, if possible) and your mailing address.

Contact Us

  • Email Us
  • How can we help?

    First, we suggest you view our extensive list of Support FAQs. Search General Support questions here. View Product Specific questions here.

    If that doesn’t answer your question or resolve your issue, drop us a note or give our support team a call.

    Contact Support

    Email general questions or inquiries to info@twelvesouth.com.
    Email questions about order or products to: support@twelvesouth.com.

    You can also call us directly at 1-800-858-1276 
(10am – 6pm EST, Monday – Friday, excluding the US Holidays listed below).

    Live Support hours

    We're available from 10am - 6pm EST, Monday - Friday, except on:
    New Year's Day (January 1st)
    Memorial Day
    Independence Day (July 4th)
    Labor Day
    Thanksgiving Day
    Friday After Thanksgiving
    Christmas Eve (December 24th)
    Christmas Day (December 25th)
    New Year's Eve (December 31st)

8ae1e1a4ad0c6d8ebfc478cc7804ef81@twelvesouth.desk-mail.com
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