Support Center

When will my order ship?

Last Updated: Sep 20, 2017 12:06AM EDT
Orders submitted before 2PM Eastern Time in the US, Monday through Friday (except US holidays) generally ship the same day. 

Orders submitted on the weekends, US holidays, and after 2PM Eastern Time on business days generally ship the next business day NO MATTER WHICH SHIPPING METHOD IS SELECTED.

Contact Us

  • How can we help?

    For product specific questions
    Product Support FAQ.
    For questions about everything else
    General Support FAQ.

    Contact Live Support

    Monday - Friday
    10am - 6pm EST

    Send general questions or inquiries to
    info@twelvesouth.com.

    Send questions about orders or products to
    support@twelvesouth.com.

    or call us toll-free at 1-800-858-1276

    Unavailable on the following holidays:
    New Year's Day (January 1st)
    Memorial Day
    Independence Day (July 4th)
    Labor Day
    Thanksgiving Day
    Friday After Thanksgiving
    Christmas Eve (December 24th)
    Christmas Day (December 25th)
    New Year's Eve (December 31st)

8ae1e1a4ad0c6d8ebfc478cc7804ef81@twelvesouth.desk-mail.com
http://assets1.desk.com/
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